Optron Technologies

FM Services
Managed IT

We use right combination of people, process and technology to effectively manage your IT infrastructre.

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Key Benefits:
  • Reduce your IT Infrastructure Maintenance Cost.
  • Increase Security.
  • Increase user productivity.
  • Reduce downtime.
  • Streamline IT Operations.

    Let us handle your IT Problems while you focus on your business.

    Maintaining uptime while keeping cost under control

    Keeping IT infrastructure up and running is critical for any business today. At the same time organisations are also facing challenges including changing technology, multiple vendors, improving employee productivity and reducing overall maintenance cost.

    Small or growing companies struggle to effectively manage their IT infrastructure. It's not practical for them to employ a full-time IT specialist to look after their IT infrastructure. We can provide you a single technology solution that includes server management, network management, and Desktop support.

    No matter what the size of your company, Our Managed IT services are designed maximize operational efficiencies, reduce complexity, and provide an effective return on your IT infrastructure investment.

    Our IT Infrastructure Management Includes:

    Desktops and Workstation Management:
    Installation and troubleshooting applications and operating system related problems, regular maintenance of desktops and Laptops regular scanning for virus etc.

    Server Management:
    Monitoring Event Logs, Disk space, server load etc.

    Network Management :
    Troubleshooting network related problems, monitoring WAN links,

    User management:
    Creating / deleting users, password reset, user rights and permissions.

    Firewall and Anti-virus:
    Deploying antivirus updates, monitoring logs, troubleshooting virus issues, preventive measures, firewall log monitoring, firewall rule management.

    Backup Management:
    Regular data backup as per backup policy, managing backup logs, managing backup media.

    Mail Server Management:
    Monitoring mail server, updating anti-spam rules, managing email addresses.

    Call management:
    Call logging, call prioritizing, call reporting and completion.

    Asset Management:
    Asset Audit, asset reallocation, maintaining assets lists.

    Next Steps:

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