Optron Flexi-Standard For companies having more than 10 and less than 60 computers or laptops. We offer better response time to your urgent problems.
optron flexi-standard overview
Optron Flexi-standard AMC Service is recommended for companies who have more than 10 and upto 60 odd computers with few server on their network.
Better response time, more features & benefits.
Key Features of Optron Maintenance ServicePrompt Service We provide same day response or some times less than 2hrs for emergency situations and depending your support plan. Our technitians will respond to you quickly and try to resolve issues on priority basis. Some times we can fix your problems within few minutes on phone or by remote support.
Wide Hardware Coverage Optron Flexi offers multi-vendor support for wide range of Desktops, Laptops, Servers, Printer and other Peripherals. We support almost all brands including Dell, HP, Acer, Lenovo, IBM, Toshiba, Intel, canon, Samsung etc. Software Support We provide support for various software including Windows XP, Windows 7, Windows server 2003, Windows 2008, Microsoft Office, Tally.erp, Antivirus etc. Virus and Spyware Control Optron Flexi offers virus control by suggesting and deploying effective Antivirus solution (software is chargeable) on servers and desktops to prevent virus attack or minimize virus impact. Preventive Maintenance Regular Preventive maintenance is performed as per schedule which includes OS Performance Tune-up, Hardware Maintenance, Printer Servicing, Disk Cleanup, Antivirus Update, software updates, patch updates. Upgrades and discounts Optron Flexi customers get benefits of discounts and special offers for upgrades and new purchase.
Service Review Service requirements are reviewed every quarter to make necessary changes in support and service delivery through customer satisfaction survey and review meetings. Next Steps: |